Conflito trabalho-família: um olhar sobre o cotidiano das servidoras de uma instituição pública de ensino superior
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Data
2025-03-12
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Universidade Federal de Viçosa
Resumo
Este estudo analisa a percepção das servidoras públicas sobre o conflito trabalho- família, com ênfase no cotidiano dessas mulheres. Como mulher e servidora da instituição, essas questões despertaram e motivaram a pesquisadora a explorar essas dinâmicas, que se tornaram objeto desse estudo. A pesquisa combinou abordagens quantitativas e qualitativas. Na fase quantitativa foi aplicado um questionário com a Escala de Conflito Trabalho-Família (ECTF) adaptada por Aguiar (2016), avaliando as interferências entre trabalho e família. Foram coletadas 247 respostas válidas. A fase qualitativa adotou o estudo de caso, utilizando entrevistas semiestruturadas, análise documental e autoetnografia. Foram entrevistadas nove servidoras com diferentes perfis profissionais e pessoais. Além disso, foram analisados documentos institucionais da UFV para compreender a postura organizacional sobre a relação trabalho-família. Os resultados indicam que as mulheres percebem mais conflitos quando o trabalho afeta a família, com foco na dimensão tempo. Docentes e TAEs percebem as incompatibilidades de formas distintas, e quanto mais funções acumulam maior a percepção de conflito e menor o tempo disponível. Quanto às correlações críticas, os dados mostram que: o trabalho interfere na vida familiar considerando fatores como religião, continuidade dos estudos, função na UFV, carga semanal, jornada de trabalho e satisfação profissional. Já a família interfere no trabalho em relação à presença de filhos, outros dependentes, religião e satisfação. As estratégias de enfrentamento mais usadas por elas envolvem a organização da agenda e rede de apoio. Os achados reforçam a necessidade de políticas institucionais mais flexíveis e inclusivas para reduzir os efeitos desse conflito. Assim, a pesquisa contribui para o entendimento das dificuldades enfrentadas pelas servidoras diante do conflito trabalho-família e destaca a importância de mais estudos a respeito do tema na administração pública, visando dar visibilidade às fronteiras entre os espaços pessoais e profissionais, além de promover o bem-estar dos servidores(as) e a qualidade dos serviços prestados. Palavras-chave: conflito trabalho-família; interferência do trabalho na família; interferência da família no trabalho; mulheres; serviço público
This study analyzes the perception of female civil servants about work-family conflict, with an emphasis on the daily lives of these women. As a woman and a civil servant, these issues aroused and motivated the researcher to explore these dynamics, which became the subject of this study. The research combined quantitative and qualitative approaches. In the quantitative phase, a questionnaire was applied with the Work- Family Conflict Scale (WFCS) adapted by Aguiar (2016), assessing the interference between work and family. A total of 247 valid responses were collected. The qualitative phase adopted a case study approach, using semi-structured interviews, document analysis and autoethnography. Nine civil servants with different professional and personal profiles were interviewed. In addition, UFV institutional documents were analysed to understand the organizational stance on the work-family relationship. The research revealed that social roles, especially family roles, continue to shape female identity and interactions. The results indicate that women perceive more conflicts when work affects the family, with a focus on the time dimension. Teachers and TAEs perceive incompatibilities in different ways, and the more duties they accumulate, the greater the perception of conflict and the less time they have available. As for the critical correlations, the data shows that: work interferes with family life considering factors such as religion, continuity of studies, role at UFV, weekly workload, working hours and job satisfaction. Family interferes with work in relation to the presence of children, other dependents, religion and satisfaction. The coping strategies they use most involve organizing their schedules and their support network. The findings reinforce the need for more flexible and inclusive institutional policies to reduce the effects of this conflict. Thus, the research contributes to an understanding of the difficulties faced by female civil servants in the face of work- family conflict and highlights the importance of further studies on the subject in public administration, with a view to making the boundaries between personal and professional spaces visible, as well as promoting the well-being of civil servants and the quality of the services provided. Keywords: work-family conflict; interference from work in family; interference from family on work; women; public service
This study analyzes the perception of female civil servants about work-family conflict, with an emphasis on the daily lives of these women. As a woman and a civil servant, these issues aroused and motivated the researcher to explore these dynamics, which became the subject of this study. The research combined quantitative and qualitative approaches. In the quantitative phase, a questionnaire was applied with the Work- Family Conflict Scale (WFCS) adapted by Aguiar (2016), assessing the interference between work and family. A total of 247 valid responses were collected. The qualitative phase adopted a case study approach, using semi-structured interviews, document analysis and autoethnography. Nine civil servants with different professional and personal profiles were interviewed. In addition, UFV institutional documents were analysed to understand the organizational stance on the work-family relationship. The research revealed that social roles, especially family roles, continue to shape female identity and interactions. The results indicate that women perceive more conflicts when work affects the family, with a focus on the time dimension. Teachers and TAEs perceive incompatibilities in different ways, and the more duties they accumulate, the greater the perception of conflict and the less time they have available. As for the critical correlations, the data shows that: work interferes with family life considering factors such as religion, continuity of studies, role at UFV, weekly workload, working hours and job satisfaction. Family interferes with work in relation to the presence of children, other dependents, religion and satisfaction. The coping strategies they use most involve organizing their schedules and their support network. The findings reinforce the need for more flexible and inclusive institutional policies to reduce the effects of this conflict. Thus, the research contributes to an understanding of the difficulties faced by female civil servants in the face of work- family conflict and highlights the importance of further studies on the subject in public administration, with a view to making the boundaries between personal and professional spaces visible, as well as promoting the well-being of civil servants and the quality of the services provided. Keywords: work-family conflict; interference from work in family; interference from family on work; women; public service
Descrição
Palavras-chave
Mulheres no serviço público - Relações com a família, Universidades e faculdades - Empregados
Citação
MACÊDO, Luana Cachuite Mendes. Conflito trabalho-família: um olhar sobre o cotidiano das servidoras de uma instituição pública de ensino superior. 2025. 219 f. Dissertação (Mestrado em Administração) - Universidade Federal de Viçosa, Viçosa. 2025.